Refund and Return Policy
Effective Date: 2/19/26
At Aime Dieu, all of our products are made to order. We take pride in the quality of our products. Due to the custom nature of our items, all sales are final, except in cases where a product is defective or damaged upon arrival.
Reporting a Defective Product
If you receive a defective product, you must notify us within 7 days of delivery.
To submit a claim, please email us at:
📧 shop@aimedieu.store
Include the following:
- Your order confirmation email
- Clear photos of the defective item
Claims submitted without these details may not be eligible for resolution.
Resolution Options
For approved defective items, you may choose one of the following:
- Free replacement of the same product
- Refund to your original payment method ONLY IF replacement fails or can’t be fulfilled
All replacement shipping costs will be covered by Aime Dieu.
Customer Responsibility
Claims must be made within 7 days of delivery
All other sales are final. This includes:
- Wrong size
- Misspelled custom text
- Change of mind
If you have made a spelling mistake, we will try our best to correct your mistake. We can not be held liable if we did not correct a spelling mistake properly.
We are not responsible for lost or delayed packages due to incorrect addresses. (See our Shipping Policy for full details)
Contact Us
For any questions about returns, refunds, or defective products, please contact:
📧 shop@aimedieu.store
